Overview

This website is operated by Essentiel Antwerp. Throughout the site, the terms “we,” “us,” and “our” refer to Essentiel Antwerp. By visiting our website or purchasing from our online store, you agree to be bound by these Terms of Service, including any additional policies referenced on this page.

Please read these Terms of Service carefully before using the website. If you do not agree to these terms, you should not use the website or place an order through the store.

Acceptance of terms

By accessing the Essentiel Antwerp website, browsing products, creating an account, submitting information, or completing a purchase, you confirm that you have read, understood, and accepted these Terms of Service.

These terms apply to all website visitors, customers, account holders, and users who interact with the online store.

Online store terms

You may use the Essentiel Antwerp online store only for lawful personal shopping purposes and in accordance with these Terms of Service.

• You must provide accurate, current, and complete information when placing an order or creating an account.
• You must not use the website for fraudulent, unlawful, harmful, or unauthorized activity.
• You must not attempt to interfere with the operation, security, or performance of the website.
• You must not misuse product information, website content, images, text, or store features.
• You are responsible for keeping your account login details confidential if you create an account.

Product information

Essentiel Antwerp aims to present product information, descriptions, images, colors, sizes, availability, and pricing as accurately as possible. However, product displays may vary depending on device settings, screen resolution, lighting, photography, or browser differences.

Product descriptions, measurements, size information, materials, and availability may be updated from time to time. Please review the product page carefully before placing an order.

Pricing and availability

Product prices and availability are subject to change without notice. Placing an item in your cart does not reserve the item or guarantee that the price will remain the same until checkout is completed.

If a product is unavailable, incorrectly priced, incorrectly described, or affected by an obvious error, Essentiel Antwerp may cancel the order or contact you for further instructions. If payment has already been made for a canceled order, a refund will be processed according to the original payment method when possible.

Orders and payment

When you place an order, you agree that all order, billing, shipping, and payment information you provide is accurate and complete. Orders are subject to acceptance, payment authorization, product availability, and review.

Shipping reference

Essentiel Antwerp offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timeframes, tracking updates, delivery support, customs coverage, wrong address issues, and package concerns are explained in that separate policy.

Delivery estimates are not guarantees. Delays may occur due to order review, address issues, customs review, weather, holidays, carrier disruptions, or other events outside our control.

Return reference

Essentiel Antwerp offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition, return instructions, refund timing, exchanges, damaged items, and final sale rules are explained in that separate policy.

Customers must contact customer service before sending any return. Returns sent without following the provided instructions may not be accepted.

Account information

If account features are available, you are responsible for maintaining the confidentiality of your account login details and for all activity under your account.

• Provide accurate account information and keep it updated.
• Do not share your password or allow unauthorized access to your account.
• Notify customer service if you believe your account has been accessed without permission.
• Essentiel Antwerp may restrict or close accounts that violate these terms or appear to be used improperly.

Prohibited uses

You may not use the Essentiel Antwerp website, products, content, or services for any unlawful or unauthorized purpose.

• Fraudulent purchases, false information, chargeback abuse, or unauthorized payment use.
• Copying, scraping, reproducing, or misusing website content, product images, descriptions, or design elements.
• Uploading or transmitting viruses, malware, spam, harmful code, or disruptive content.
• Attempting to bypass website security, interfere with checkout, or access restricted systems.
• Using the website to harass, abuse, defame, threaten, or violate the rights of others.
• Reselling, exploiting, or using the website in a way that is inconsistent with normal customer shopping use.

Intellectual property

The Essentiel Antwerp website and its content may include trademarks, logos, product names, images, graphics, text, layout, design, icons, videos, and other materials owned by or licensed to Essentiel Antwerp.

You may not copy, reproduce, distribute, modify, publish, display, sell, or exploit website content without permission, except for personal, non-commercial use related to shopping on the website.

Third-party links

The website may include links to third-party websites, payment services, delivery tools, or other external resources. Third-party websites and services are not controlled by Essentiel Antwerp.

We are not responsible for the content, policies, availability, security, or practices of third-party websites. Please review the applicable third-party terms and privacy policies before using those services.

Disclaimer

The Essentiel Antwerp website and online store are provided on an “as available” basis. We work to keep the website accurate, secure, and accessible, but we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

Product information, website content, availability, and services may be updated, corrected, suspended, or discontinued at any time.

Limitation of liability

To the fullest extent permitted by applicable rules, Essentiel Antwerp will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, order delays, website errors, third-party services, or unauthorized access to your information.

Nothing in these Terms of Service is intended to exclude rights that cannot be excluded under applicable consumer protection rules.

Changes to these terms

Essentiel Antwerp may update these Terms of Service from time to time to reflect changes to the website, store operations, policies, services, or other business needs.

When updates are made, the “Last updated” date near the top of this page will be revised. Continued use of the website after changes are posted means you accept the updated Terms of Service.